Template Job Description Cashier This is an example job description for a cashier. It is intended to be used as a template. Customize it to fit your shop's needs. NOTE: The duties of the cashier are most often part of the Service Advisor or Estimator's job. The cashier would only be a separate job in very large shops. Attributes · Honest · Detail-oriented · Customer focused · Friendly · Professional Purpose The Cashier primarily receives payment for service and parts transactions and plays a crucial role in creating or maintaining a high level of customer satisfaction. Basic Skill Requirements · Excellent communication skills · Math skills · Good listening skills · Customer service skills · Good with technology and can pick up new software quickly · Able to comprehend written shop policies and procedures · Ability to apply common sense understanding to carry out instructions Duties Greets all customers in a timely, friendly, and professional manner Assumes responsibility for cash register and cash control to ensure that all amounts are correct Add total charges for work performed and parts used (or use software to do it) Correctly calculate any discounts and apply them to customer invoices Interpret and explain charges to customers Receive payments from customers by cash, checks, or credit cards for parts and services Accurately make change for cash payments Issues receipts to customers for payments received Always provide quality customer service to customers Refers customers who have additional questions or complaints to the service advisor or other appropriate person Maintains professional appearance Ensures work area and customer waiting area are kept clean Proactively resolve and reconcile unpaid, declined, or outstanding service payments, collects amounts owed and correctly applies them to balances due Assist with general clerical duties such as managing office supply inventory, answering phones, filing, etc. Performs other duties as assigned
Template Job Description Cashier This is an example job description for a cashier. It is intended to be used as a template. Customize it to fit your shop's needs. NOTE: The duties of the cashier are most often part of the Service Advisor or Estimator's job. The cashier would only be a separate job in very large shops. Attributes · Honest · Detail-oriented · Customer focused · Friendly · Professional Purpose The Cashier primarily receives payment for service and parts transactions and plays a crucial role in creating or maintaining a high level of customer satisfaction. Basic Skill Requirements · Excellent communication skills · Math skills · Good listening skills · Customer service skills · Good with technology and can pick up new software quickly · Able to comprehend written shop policies and procedures · Ability to apply common sense understanding to carry out instructions Duties Greets all customers in a timely, friendly, and professional manner Assumes responsibility for cash register and cash control to ensure that all amounts are correct Add total charges for work performed and parts used (or use software to do it) Correctly calculate any discounts and apply them to customer invoices Interpret and explain charges to customers Receive payments from customers by cash, checks, or credit cards for parts and services Accurately make change for cash payments Issues receipts to customers for payments received Always provide quality customer service to customers Refers customers who have additional questions or complaints to the service advisor or other appropriate person Maintains professional appearance Ensures work area and customer waiting area are kept clean Proactively resolve and reconcile unpaid, declined, or outstanding service payments, collects amounts owed and correctly applies them to balances due Assist with general clerical duties such as managing office supply inventory, answering phones, filing, etc. Performs other duties as assigned
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